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BPO: Ground Realities

A BPO career is today the most debated topic by the younger generation. One cannot avoid the ripples created by it. There are many perceptions and misconceptions about the BPO industry and, especially, the international voice-based call center industry. While many of the perceptions are true, there are a lot of myths as well that have little connection to actual ground realities. This article attempts to bring to light some "ground realities".
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